Voice Architect – Contact Centre
About the Role · Responsible for Contact Center cloud solutions, development, and application integrations · Contact center platform experience including call flows, routing, omni channel, digital integrations, systems & infrastructure architecture, design principles and implementation with cloud solution providers · Interact with business customers and end user services for demand and implement approved enhancements · […]
Resident Engineer
The Resident Engineer provides on-site End-User Services (EUS) support to ensure stable, secure, and efficient IT operations within the Nestlé environment. The role focuses on hands-on desktop support, asset lifecycle management, and adherence to Nestlé IT standards, security policies, and SLA commitments. Key Responsibilities End-User & Desktop Support · Provide on-site Level 1 / Level […]
Resident Engineer
The Resident Engineer provides on-site End-User Services (EUS) support to ensure stable, secure, and efficient IT operations within the Nestlé environment. The role focuses on hands-on desktop support, asset lifecycle management, and adherence to Nestlé IT standards, security policies, and SLA commitments. Key Responsibilities End-User & Desktop Support · Provide on-site Level 1 / Level […]
Resident Engineer
The Resident Engineer provides on-site End-User Services (EUS) support to ensure stable, secure, and efficient IT operations within the Nestlé environment. The role focuses on hands-on desktop support, asset lifecycle management, and adherence to Nestlé IT standards, security policies, and SLA commitments. Key Responsibilities End-User & Desktop Support · Provide on-site Level 1 / Level […]
Service Desk Support
Requirements · Provide first-level IT support to Korean-speaking users via phone, email, chat, and ticketing systems. · Log, classify, prioritize, and track incidents and service requests in the ITSM tool (e.g., ServiceNow). · Troubleshoot common issues related to: o Windows and macOS systems o User account and password issues o Email/Outlook, VPN, and collaboration tools […]
Desktop Support-Resident Engineer
About the Role: You’ll have 2 years of experience in providing dedicated IT support, particularly end-user support, the team shall demonstrate strong technical proficiency across Windows, Linux, and macOS, coupled with knowledge of information security principles. Ability to learn to support specialized scientific applications is a plus. Collectively, the team shall possess advanced troubleshooting skills […]
Project Manager-Data Centre
Enterprise Data Center (EDC) is a global organization responsible for managing the Firm’s enterprise data center portfolio. EDC Asia Project team collaborates with Technology project teams, Corporate Services, and Data Center service providers to deliver new data center buildouts, enhancements, and changes. This process involves gathering initial requirements, designing solutions, monitoring construction, and ensuring technology […]
Project Manager-Network & VoIP
We are seeking an experienced Project Manager to manage and deliver network infrastructure and VoIP-related projects in Hong Kong. The successful candidate will work closely with internal teams, vendors, and clients to ensure projects are delivered on time, within scope, and within budget. Strong Cantonese communication skills are essential for stakeholder and client coordination. Key […]
Project Manager-Network Infrastructure
We are seeking a Network Infrastructure Project Manager to lead the planning, execution, and delivery of network infrastructure projects across the organization. This role requires strong project management expertise, deep knowledge of IT networking, and the ability to coordinate cross-functional teams to ensure projects are completed on time, within scope, and budget. Key Responsibilities Qualifications
Network Consulting Engineer (Compute – Hyperflex/Nutanix/UCS/InterSight/VM)
Purpose of Role: The role holder provides network consultancy, design, implementation, migration and Day2 operational support to help customers maximize network availability and functionality to achieve their business goals. Activities will include in-depth analysis, design (both for high and lower-level network solutions), deployment, operational support and consultancy. The role holder will be “Cisco’s face to […]