Modern Workplace Engineer
We are looking for an experienced Senior IT Engineer to join our Modern Workspace team and play a key role in delivering secure, reliable, and user-centric digital workplace solutions for our customers. This is a senior, customer-facing role where you will act as a technical leader, escalation point, and trusted advisor—working across Microsoft technologies to […]
Voice Architect – Contact Centre
About the Role · Responsible for Contact Center cloud solutions, development, and application integrations · Contact center platform experience including call flows, routing, omni channel, digital integrations, systems & infrastructure architecture, design principles and implementation with cloud solution providers · Interact with business customers and end user services for demand and implement approved enhancements · […]
Resident Engineer
The Resident Engineer provides on-site End-User Services (EUS) support to ensure stable, secure, and efficient IT operations within the Nestlé environment. The role focuses on hands-on desktop support, asset lifecycle management, and adherence to Nestlé IT standards, security policies, and SLA commitments. Key Responsibilities End-User & Desktop Support · Provide on-site Level 1 / Level […]
Service Desk Support
Requirements · Provide first-level IT support to Korean-speaking users via phone, email, chat, and ticketing systems. · Log, classify, prioritize, and track incidents and service requests in the ITSM tool (e.g., ServiceNow). · Troubleshoot common issues related to: o Windows and macOS systems o User account and password issues o Email/Outlook, VPN, and collaboration tools […]
Network Consulting Engineer (UCS)
Key Responsibilities: Qualifications: Preferred Skills:
Procurement Specialist
Key Responsibilities Skills/Experience
Voice Solutions Architect (CISCO & NICE CXone)
Key Responsibilities Architecture & Regional Solution Design Cloud Contact Center (NICE CXone) Regulatory Compliance & Security Integration & Technology Governance Technical Leadership & Regional Deployment Incident Management & Optimization Skills/Experience: Technical Skills Domain Knowledge Architecture & Leadership Skills Soft Skills Preferred Certifications Education
Senior Consultant (CCIE / CCNP)
Key Responsibilities Skills/Experience: Abilities and Profile Experience Education & Certifications