Network Engineers L1

Description

• Monitor network performance and ensure network uptime.
• Troubleshoot and resolve network incidents and issues.
• Monitor and maintain network infrastructure, including switches, routers, load balancer, and Riverbed.
• Collaborate with other IT teams to identify and resolve network issues.
• Plan and implement network upgrades and improvements.
• Create and maintain network documentation and diagrams.
• Provide technical support to end-users.
• Ensure compliance with network security policies and procedures.

Responsibilities

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Able to do shift work including weekend on follow the sun model.
• 3+ years of experience in network operations or related field.
• Strong knowledge of network protocols, including TCP/IP, DNS, DHCP, and SSL.
• Experience with network troubleshooting and incident resolution.
• Knowledge of network security principles and best practices.
• Experience with network monitoring tools, such as Netbrain, Wireshark, SolarWinds, Cisco DNAC, Cisco Nexus Dashboard.
• Strong communication and collaboration skills.
• Ability to work independently and as part of a team.
• Relevant network certifications, such as CCNA, CCNP, or JNCIA, are preferred.
• Relevant skill on scripting such as Python and Perl