Avaya Engineer

Description

• Resolving issues with the Avaya systems on site;
• Supports voice engineering initiatives for all project-related and ongoing operations support for voice communications services;
• Implements and troubleshoots enterprise Voice-related solutions/incidents/system outages;
• Meeting with customer to discuss special tasks (i.e. large moves) and providing solutions when needed.
• Responsible for day to day adds, moves, changes, and user troubleshooting.
• Recommends and integrate new Telecommunication Voice, Video and Unified Communications technologies

Requirements

• Bachelor’s Degree in computer science, computer science engineering, or related experience.
• Proficient in installation and configuration of Avaya Systems;
• Experience with other Avaya appliances, i.e. Avaya Aura Messaging, Avaya CMS, and Avaya OneX Agent;
• Good to have a Design experience on Avaya Unified communication products