Pre-sales Engineer

Key Responsibilities:

• Pre-sales support and consulting, including scheme establishment, client communication, consulting solutions, etc. 

• Visit customer with sales team to collect and define customer requirement 

• Understand the client’s business requirements, technical requirements and/or competitive landscape.  

• Customer facing communication, develop proposal and solution design, contract negotiation 

• According to products’ performance, characteristics and the requirements of clients, design a cost-effective integration solution 

• Develop and deliver technical education 

• Independently generates solutions, based on analytical skills & business knowledge 

• Gathers and assesses customer needs, both business and technical 

• Establishes the validity of a solution and its components 

• Make the proposal to customer including the solution & quotation 

• Present the technical solution to the customer, make customer understood and satisfied with it 

• Assist the account manager to push the business moving on 

• Coordinate with PM/SM internally after winning the project 

Skills/Experience:

• Rich experience of pre-sales and solution support on IT Infrastructure, SI and Managed Services. 

• Basic knowledge of project management 

• Minimum 3 years relevant work experience 

• ITIL Certifications 

• CCNA or equivalent Certifications 

• Technical background ideally within IT Infrastructure 

• Excellent Language capability in English (at least CET-6). 

• Willingness to travel (possibly internationally) and overnight when the role demands. 

• Highly motivated self-starter 

• Good relationship builder with strong diplomacy skills 

• Be happy to work outside of comfort zones