Location: Rabale, Navi Mumbai, Maharashtra
Work arrangement: On-site | 24×7 rotational shifts
We are building an on-site Data Centre Operations team for a new IDC managed-services project in Navi Mumbai.
Senior Data Centre Engineer
要求：
- At least 7 years of data-centre or infrastructure operations experience
- Experience leading an on-site technical operations team
- Strong service-management, reporting and customer communication skills
- Knowledge of incident, problem, change and escalation management
- Able to manage shift rosters, SLA performance, operational reporting and vendor coordination
- ITIL knowledge or certification is preferred
L2 Data Centre Engineer
要求：
- 3–5 years of hands-on data-centre operations experience
- Experience supporting servers, storage and network equipment
- Able to perform hardware troubleshooting, parts replacement, rack-and-stack and structured cabling
- Basic network troubleshooting, console connection and link-status checking
- Experience with OS installation, IP configuration and remote-hands support
- Able to handle incidents independently and coordinate with remote L3 teams or vendors
L1 Data Centre Technician
要求：
- 1–3 years of data-centre, infrastructure or hardware-support experience
- Hands-on experience with rack-and-stack, cabling and equipment installation
- Able to replace basic hardware components and connect power, network and console cables
- Experience maintaining asset records, work logs and equipment movement documentation
- Willing to learn and work under the guidance of L2 engineers and the Team Lead
Key Responsibilities
- Provide 24×7 on-site IDC operations and remote-hands support
- Install, remove, restart and replace servers, network equipment and hardware components
- Perform rack-and-stack, cabling, patching and equipment interconnection
- Support OS installation, IP configuration and management-card setup
- Assist with console access and execute approved scripts or instructions
- Troubleshoot hardware, connectivity and cabling issues
- Coordinate with customers, remote engineers and third-party vendors
- Maintain asset inventory and inbound/outbound equipment records
- Conduct regular inspections and promptly escalate incidents
- Prepare work logs, incident reports and operational documentation
- Follow all authorization, security, safety and change-control procedures
General Requirements
- Diploma or degree in IT, Computer Engineering, Electronics, Telecommunications or a related discipline
- Relevant certifications such as ITIL, CCNA, CompTIA or server-hardware certifications are advantageous
- Good communication, documentation and teamwork skills
- Must be willing to work rotating day and night shifts, including weekends and public holidays
- Must be able to work on-site in Rabale, Navi Mumbai
- Must be legally authorised to work in India